Privacy Policy

This Privacy Policy explains how The Lazarus Method (“we,” “us,” or “our”) collects, uses, shares, and protects your information when you use our website, participate in our programs, or purchase products from us. By accessing our services, you agree to the terms of this Privacy Policy.

If you do not agree with our policies and practices, please do not use our website or services.

1. Who We Are

The Lazarus Method offers health and wellness programs, including licensed functional medicine services for California residents. Our website is hosted on Squarespace, and we utilize third-party tools such as:

• Circle.so – community and course delivery

• Stripe – payment processing for programs

• Shopify – supplement storefront

• Practice Better – for clinical appointments and client record management

We comply with U.S. laws and California privacy requirements, including the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect personal and non-personal information to operate our business and serve you effectively. This may include:

Information you provide:

• Name, email address, phone number

• Billing and shipping address

• Payment information (via Stripe, Shopify, or Practice Better)

• Health history (only if you are a clinical patient via Practice Better)

• Any data you submit through contact forms, surveys, or intake forms

Information we collect automatically:

• Device and browser type

• IP address and location

• Referring website

• Pages visited and time spent on site

• Cookies and tracking technologies (see below)

3. Use of Your Information

We use your information to:

• Provide you access to our programs and services

• Manage purchases and process payments

• Send transactional emails (receipts, confirmations, updates)

• Respond to inquiries or customer service requests

• Deliver health coaching, educational content, or medical care (when applicable)

• Improve our website and user experience

• Comply with legal obligations

We do not sell or rent your personal information.

4. How We Share Your Information

We only share your data with trusted third-party services that help us deliver our programs and fulfill purchases, including:

• Circle.so – for program and community access

• Stripe – for payment processing

• Shopify – for product purchases

• Practice Better – for patient portal and appointment scheduling

• Squarespace – for site hosting and analytics

Each provider has its own privacy policy. We encourage you to review their terms:

• Circle.so Privacy Policy

• Stripe Privacy Policy

• Shopify Privacy Policy

• Practice Better Privacy Policy

• Squarespace Privacy Policy

We may also disclose information if required by law, legal process, or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, gather analytics, and personalize content. These may be set by Squarespace, Google, or our third-party apps.

You can adjust your browser settings to refuse or limit cookies, but some site features may not function properly.

6. Email Communications

If you opt in to receive marketing or program updates, we may send occasional emails. You can unsubscribe at any time via the link in our emails.

Transactional emails related to program access or purchases may still be sent, even if you unsubscribe from marketing.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above or as required by law (including health records under California regulations, when applicable).

You may request that we delete your information, subject to certain legal or operational exceptions.

8. Your Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and why

• The right to access your data or request deletion

• The right to opt out of the sale of your personal information (we don’t sell data)

• The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at:

Email: info@lazarusmethod.com

We will verify your identity before fulfilling any request.

9. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or loss.

However, no internet transmission or storage system is 100% secure. You use our services at your own risk.

10. Children’s Privacy

We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has provided personal information, we will delete it.

11. HIPAA Compliance (For Clinical Patients)

If you engage Dr. Lazarus in a clinical capacity, your health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA). Such data is stored and managed securely through Practice Better, a HIPAA-compliant platform.

For more information, refer to Practice Better’s HIPAA Notice.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our services after such updates constitutes acceptance.

13. Contact Us

If you have questions or concerns about your data, please reach out:

The Lazarus Method

Email: info@lazarusmethod.com